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How to Report Bugs

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Essence

Administrator
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Hello World of Metin2 players,

We strive to provide you with the best possible gaming experience, however, despite our best efforts, bugs may still occur. If you encounter a bug while playing World of Metin2, we want to hear about it so we can fix it as soon as possible. In this forum thread, we'd like to provide some guidance on how to report bugs effectively.
  1. Be specific: When reporting a bug, be as specific as possible. This will help us understand the issue and reproduce it in order to fix it. Provide details on where and when the bug occurred, what you were doing at the time, and any error messages or unusual behaviors you noticed.
  2. Check for duplicates: Before reporting a bug, check to see if it has already been reported by someone else. If it has, add your support to the existing report rather than making a duplicate post.
  3. Provide steps to reproduce the bug: If possible, provide steps to reproduce the bug. This will help us to identify the cause of the problem and fix it more efficiently.
  4. Attach helpful media: If you have helpful screenshots, videos, or documents that support your bug report, please attach them to your post. This will give us a better understanding of the issue and help us to reproduce it more accurately.
  5. Be patient: Fixing bugs can take time, especially if they are complex or require extensive testing. We appreciate your patience while we work to fix the issue.
  6. Follow up: If the bug has not been fixed after a reasonable amount of time, feel free to follow up with us. We will do our best to provide updates on the status of the issue.
  7. Important: In case there is an exploit you would like to report, please do it in private. Exploits have to be reported in private so other people don't abuse them when they see your post.
Thank you for taking the time to report bugs around here. Your feedback is important to us, and we appreciate your efforts in helping us improve the game. Our team will review your report and work to address the issue as soon as possible. We strive to make WoM2 the best possible gaming experience for our players, and your input helps us achieve that goal.

Thank you again for your support!
Warm wishes,
Essence.
 
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