It's so sad to see that a server with so much potential is ruined by the stubbornness of one or two individuals who refuse to make the necessary changes to allow this server to grow from "your average run of the mill server ecsdee" to a properly and professionally run business. I don't know who is in charge and frankly I don't care. From the looks of it the staff members don't know either as there seemed to be a conveyor belt of staff members coming and going a few months ago. I don't know what the situation is now since I haven't been active for over 4 months. Y'all need to get your act together, whoever is in charge needs to put their big boy/girl pants on and act like an owner. Delegate tasks based on your staff members' strengths, act professionally and build a community run on trust and fairness not good vibes and chit chat on discord. Like someone said in a previous post, most staff members should have their keyboards taken away from them. Interactions with the community should only be done by the ones that are somewhat PR trained or at least know how to interact with customers in a professional manner. I've had better customer service from McDonalds employees. If there is drama you assess the situation, listen to community feedback and reply with a professionally written answer explaining the reasoning behind your decisions, not some half assed reply on discord to a random player saying you're not changing your mind and then proceed to mock the said player.
You want to be taken seriously? Then act seriously, stop behaving like children and treating your business as a joke. It's a game sure but it's also how some of y'all are making a living so act like it means something to you.
As much as I agree with what you said, that will most likely never happen.
- First of all, even if you have some "trained", specific, guys that reply to everything, you'll end up in the same situation. A major cause of this is the trash-entitled mentality players have nowadays. You can't nicely deal with a toxic community. Sooner or later you'll end up in the same situation. And I'm not specifically referring to WoM2, but the Metin2 scene in general.
- The server, no matter how "trash" it becomes, it has its community. Which was built in the past, and somehow still resist nowadays. Maybe because there aren't many available options out there, maybe because of the nostalgia this server bring, maybe because here some of "your friends" are playing, or whatever else works for you. The current situation with the guys abusing of a bug, the flaws in the gameplay and other dramas from the past, are a perfect example of what I just said.
- Business-wise? With the constant amount of players, how the gameplay and the Item-Shop is set, we can't even imagine how much money the server has made. We might easily talk about a couple million. For me it's insane. For a Metin2 servers? I guess too, and this will simply give them a lot of "room" for mistakes. Being going down to 200 players and not taking the "right" decisions, as, possibly, in this case (bug guy). Let alone the fact they could start a speed server and get back some more money. But well, in the end Metin2 it's a business and it's okay if they make money (at the end of the day, that's most likely the only server that pays everyone from the Team. Which is a lot, if you sum up all the members they have). The more they make, the more the server will be alive, and potentially improved, and provide a nice experience for most of players. No matter how much certain decisions suck, if overall you enjoy your journey here "you" will stay.
That's my 2 cents.
We just hold the administration to its words.
